Terms and Conditions

AGREEMENT

1. Please ensure that you read this agreement carefully as not only does it form the legal relationship between us, it also provides useful information about the practical side of your classes. [When you sign this agreement (or if you fail to do so, by attending the first class or session)] OR [If you are booking and paying online, our acceptance of your order will take place when we email you to accept it, at which point] this document will constitute a legally binding agreement between us.

We want you to enjoy and benefit from your Pilates classes. The terms and conditions below are set out to help you do this and to safeguard our classes.

Your health and your participation in classes.

2. We are not medical professionals and cannot advise on whether you should join the classes or not. If you have any concerns at all about your health and undertaking the classes, you should consult your doctor or other medical professional. You should notify us at the outset of any medical conditions that you have or any concerns that you have about participating in the classes. If we have concerns about your health and/or ability to participate in the classes, we may require you to leave the class.

You understand that when participating in any exercise or exercise program, there is the possibility of physical injury. If you engage in our classes, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself.

Stop exercising and consult your physician if you feel dizzy, faint, light-headed or if you experience any discomfort.

Only you can monitor your condition during your workout. You are responsible for exercising within your limits and seeking attention and advice as appropriate. Never force or strain.

SUITABLE ATTIRE

3. You must attend the classes wearing suitable attire for the class. Fitted clothing which allows you to move freely and socks must be worn at all times. If you do not do so, we reserve the right to ask you to leave the class.

PAYMENTS, CANCELLATIONS & REFUNDS

4. Bookings made through our website are final, no refunds or exchanges can be given, so please be sure of your purchase.

Your class or private session is not confirmed until we have received payment from you.

All classes, sessions and class passes, once booked, are non-refundable, non-changeable and not transferable to another person. These terms are applicable to everyone in all circumstances.

CLASSES

5. Our classes are scheduled for 55 minutes. The Classes will take place at the times and on the dates set out in our schedule on our website and online booking site. We reserve the right to change our timetable and scheduled classes and will provide you with as much notice as possible of this. Please ensure that your email address and other contact details are up to date at all times and email us if you need to provide us with updated details. We may post revisions to the timetable or the scheduled classes on our website so please check our website regularly.

6. All classes will take place at our Studio location unless you are notified otherwise.

7. It is very important that you turn up for your class or session 5 minutes before the start time. Unfortunately, if you arrive late for your Class or session, we will not be able to continue past the scheduled end time nor provide you with a refund. You may not assign your place in a class to another person.

8. If you leave our classes at any time you forfeit any unused sessions.

9. All clients must complete an enrolment/health screening form before you attend your first session. It is very important that you answer these questions honestly and completely as these answers will be the foundation for our classes.

Class pass system

10. You can cancel a class a maximum of 24 hours prior to the start time and book up to 90 days in advance. If you cancel within 24 hours of the class start time, you will forfeit your place. Should anyone consistently cancel classes near to the start time of their class they will not be able to continue class plans but will still be able to book individual classes, paid for individually.

PRIVATE PILATES APPOINTMENT CANCELLATION POLICY

11. Appointments made are not transferable to another person. You can reschedule appointments up to 24 hours before the appointment and not be charged. Please do this by contacting Lucy directly on info@pilateswithlucy.org.

EQUIPMENT AND WHAT TO BRING

12. All equipment is provided but please ensure you bring your own water bottle with you to class.

LOST PROPERTY

14. We make our studio as safe as we can, but your belongings are left in the studio at your own risk. If you bring your personal belongings to classes, you are responsible for their safety and we shall not be liable for any loss, damage or destruction to such belongings.

LIABILITY RELEASE

I understand that my teacher is a qualified and insured Pilates mat, reformer and tower class or studio teacher.
I understand that Pilates with Lucy is in no way responsible for the safekeeping of my personal belongings while I attend class.
I will tell the teacher of anything painful / unusual I experience in the class and between classes.
I will stop doing the exercise if I or s/he thinks I need to, or follow the alternatives my teacher gives me.
I understand my teacher may offer me professional advice relating to my ability to exercise and s/he may consider it unprofessional to continue to teach me if I do not wish to follow that advice.
I will keep my teacher updated on any changes in my medical condition.
I understand that all exercise carries a risk and I voluntarily participate in Pilates with Lucy classes with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Lucy Gazzilli or Pilates with Lucy Studio, its instructors or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
I acknowledge that I have either had a physical examination and have been given my Doctors permission to participate, or that I have decided to participate in activity without the approval of my Doctor and do hereby assume all responsibility for my participation and activities, and utilisation of equipment in my activities.
If I am struggling with anything in class, have any problems or concerns, I will let the instructor know as soon as I can, so that the instructor can do their best to help or make modifications.
I understand that classes at Pilates with Lucy involve hands-on correction and I hereby consent for my instructors to work this way.
We reserve the right to change the advertised instructor if the instructor is unavailable due to illness or unforeseen circumstances. No money will be refunded if the class instructor changes. If the class is cancelled then you will receive a full refund.
If there are not enough people booked into the class to run it, we reserve the right to cancel the class. A full refund will be given to you.
Pregnancy; Please let us now as soon as possible if you fall pregnant so that we can offer you extra advice and alternative exercises which may be more appropriate for you in class.

LIABILITY – READ THIS SECTION CAREFULLY

18. Nothing in this agreement shall limit liability for death or personal injury caused by negligence or by fraud or fraudulent misrepresentation or for any matter for which liability cannot be legally excluded or limited.

19. The services shall be provided with due care, skill and ability. Other than this, all warranties and representations are excluded to the fullest extent permitted by law. You must make us aware of any medical condition that may impact upon your ability to participate in the classes or that may impact on your health in the classes.

20. There shall be no liability for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by you as a result of you entering into this agreement.

21. Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of this agreement shall in all circumstances be limited to the total price paid by you for the classes in the 12 months preceding any claim.

22. If we are prevented from or delayed in performing my obligations by your act or omission or by any circumstance outside of my control, we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.

23. The provisions of this liability section shall survive termination of this agreement.

GENERAL

24. This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with Swiss law. The parties irrevocably agree that the courts of Switzerland shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).